Products shall be shipped from the address: Plot No. 51, JLPL Industrial Area, Sector 82 Mohali, Punjab, India, 160055. Shipment of orders shall be made within 5-14 business days between 9 am to 6 pm, Monday to Friday. Shipping and handling charges shall be mentioned at time of check out while placing orders.
At the time of receipt of shipment, signatures of the customer receiving the order are mandatory. In case of absence of the customer, an alternative person, i.e., relative or friend suggested to sign and take the delivery.
shall not be responsible for orders delivered to the alternative person. Products must be carefully checked at the time of receipt of delivery as DermaEssentia shall not be responsible for any damage after receipt of shipment.