Derma Essentia offers its customers a ‘quick and simple’ return/exchange policy.
You can return the received defective or damaged products or unopened packaging/products within 15 days after receiving your Derma Essentia product without any hassle.
The product must be returned in original packaging with their seals and labels. Product whose packaging has been opened or tampered with is not valid for return/exchange.Happy Shopping!
If order is prepaid and customer did not accept, receive or collect the courier or return the courier then shipping charges and return charges will be deducted from the prepaid amount and rest will be refunded back after evaluating the issue.
Once an order is confirmed through www.dermaessentia.com cannot be cancelled or refunded. But you can contact us for any such query at email@example.com